Yes, Albert is built to withstand tough conditions on your daily commute. If you face any issues we offer a 12 month warranty on all of our products.

Albert is hand wash only. Due to its stain & dust resistant feature mostly you wouldn't need more than a soft damp cloth (or brush) along with mild soap (unscented) to spot clean and air dry. If your bag is well taken care of, we can 100% guarantee that you will only need to mildly clean it by hand once every year or so! 🤩

The main zippers have spacious holes. It's compatible with any lock of your choice.

Albert is very ergonomic for your back because it accommodates your laptop (around shock absorbent double padded foam) up against your back by making it feel 30% lighter. Due to the laptop compartment being placed up against your back, along with its ventilated mesh shoulder straps and back padding. This soft & thick mesh padding around the entire body provides extra cushioning for your back. 😌

Let's take an example if you carry 5 kg (10 lbs) in a traditional backpack it feels like you are carrying a ton, but you won't feel like you're carrying 5 kg (10 lbs) when you wear the Albert backpack.

This is because of the position the laptop rests up against your back and the ventilated mesh shoulder straps and back padding. Along with the S-curved shape of the shoulder straps making you feel light as a feather. This way the heavyweight rests close to your back so it gets distributed evenly. Beautiful 🙌

No, it does not come with chest or waist straps. Apart from its look ​🤭, we didn't see the need to include it. Since Albert weighs less than a kg by itself, coupled with the weight you put into the backpack feeling 30% lighter.

With the lumbar support given from the ventilated mesh shoulder straps and back padding. This heavily padded cushioning on the entire body of the bag, along with the S-curved shape of the shoulder straps serves as a substitute for chest and waist straps. The shoulder straps can be adjusted to fit your back snugly so it doesn't bounce around leaving you comfy and cozy!

Albert's shoulder straps aren't straight, they're S-curved (just like Albert has curves, so does it's shoulder straps! 🤩). So it feels comfier on your shoulders. The dimensions of each shoulder strap are:
L: 17 in | 43 cm
W: 2.8 in | 7 cm

The straps are not anti slash but are quite thick. It is made out of nylon webbing, so it quite difficult to cut through it without you noticing. The body of Albert is highly cut resistant. It is further protected by the PP (Polypropylene) board which protects your laptop from bumps and protects you from pickpocketers cutting through the backpack.

Albert has a secret shoulder pocket on each side. You can easily use it as a cardholder for your ATM, metro, ID and driving license cards. It can easily fit up to 4 cards in each shoulder pocket. The dimensions of each secret shoulder pocket are:
L: 4.3 in | 11 cm
W: 2.8 in | 7 cm

The secret back pocket on Albert can easily accommodate a passport, wallet, keys and still has room for a bit more! It's not uncomfortable at all if you place a wallet in the secret back pocket because of it's thick ventilated mesh padding. The dimensions of the secret back pocket are:
L: 5.5 in | 14 cm
W: 11 in | 28 cm

It comes with a built-in lock, but not a TSA lock. As Albert wasn't intended for baggage check, it's more of a personal item to have it right by your side! 😎

By default the lock combination is set to 000. You can set your new lock combination following the steps below:
Step 1: There is a tiny hole on the side of the lock, insert a pointed object (or simply a pen) into the hole.
Step 2: While the pointed object is inserted, input your secret lock combination.
Step 3: Once your secret lock combination is set, eject the pointed object out of the hole.
That's it 🙂, try it out!

Albert does not come with a power bank. You can use any power bank of your choice. There is an internal built-in USB cable (Type A) to connect your power bank to the built-in USB port (Type A) on the outside.

You can use any power bank of your choice, as long as it has a regular USB (Type A) cable connection.

The dimensions of the designated power bank pocket are:
L: 6.3 in | 16 cm
W: 4.7 in | 12 cm

Here's how the built-in USB port charging works:
Step 1: Plug in your power bank into the built-in USB cable inside the backpack (this connects your power bank to the built-in USB port on the outside).
Step 2: Place it inside the designated power bank pocket and simply turn on your power bank.
Step 3: Plug in your charging cable into the built-in USB port on the outside and use it effortlessly 🙂

The built-in USB Port on Albert is (Type A). So you can plug in your iPhone charging cable without facing any issues. You can even use it with any other type of cable as well, as long as one end of your cable is (Type A) it will work seamlessly.

You can use the exterior water bottle pocket for a travel mug ☕😋as well. The dimensions of the exterior water bottle pocket are:
L: 8 in | 20 cm
W: 6 in | 15 cm
C: 500ml

Albert can hold up to a 15.6" laptop. Just to be sure whether it fits your 17" laptop, you can compare the measurements of your laptop to the dimensions of the laptop sleeve:
L: 15 in | 38 cm
W: 10.6 in | 27 cm

Yes, Albert opens 180º and lays flat like a pancake. The laptop sleeve is isolated and can lay flat on the X-ray machine, with no metal obstructing the view. Breeze⚡through airport security checkpoint without removing your laptop out of the sleeve.

Yes, Albert counts as a personal item because of its compact shape so it can fit right under an airplane seat. It may differ by airline for economy, business and first class. The dimensions restriction is different for every airline so please contact your airline for the latest information and rules.